Sorry, being a bit tongue in cheek here, but this just made me cross. And no-one has to follow this issue if they don't want to!
I've been "in touch" and left these comments:
"Your Cambridge Bene't St restaurant is allegedly "inspired by the huge cycling community". Therefore how come, in the "get directions" bit of the page, the only transport options are "car", "walk" or "train"? I know how to get from my place of employment to Bene't St by bike and even that there's a large underground cycle park just around the corner but, frankly, this is poor, and your marketing people need a rocket.
I will be posting the url of the restaurant and these comments on Cyclescape to see what the rest of the huge cycling community think."
I'll see what reply I get from their "customer experience team" and post it here as a thread when I do hear back from them.